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The DoubleTree Times Square West is seeking a Business Transient Sales Manager. This role offer a very robust compensation package which includes quarterly bonus potential.

Crescent Hotels and Resorts is The Employer of Choice and Team Crescent is the award winning management company with an extremely robust portfolio in North America. With a deep history of hiring and supporting highly accomplished individuals, we operate a very positive and attractive company which has consistently ranked Crescent Hotels as a front runner in hotel management. We offer an extremely robust career path, benefits and investment in our associates.

This newly built and opened 37-story, 200,000-square-foot new-build hotel is located on the southern edge of Times Square in the Broadway Theater District. The Javits Convention Center and the city-within-a-city Hudson Yards are nearby. The DoubleTrees location in Manhattan is arguably the epicenter of tourism and visitation in the city.


The development and solicitation of business from the Business Traveler Market to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

REPORT TO Director of Sales and Marketing

Direct the solicitation efforts of the business traveler sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline andor termination when appropriate.

Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.

Compile andor direct the preparation of reports pertaining to the operation of business traveler sales to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.

Coordinate ongoing research of the travel industry to detect market trends and related information for development of new business traveler marketing strategies.

Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.

Meet with and entertain clients some of which will require travel.

Communicate both verbally and in writing to provide clear direction to the staff.

Initiate preparation of computerized annual Sales Marketing Plan for business traveler marketing and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.

Organize andor attend scheduled Sales Department and related meetings.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.


Business transient sales with Local Negotiated Rate account experience in the NYCTimes Square market is helpful.

2 years of sales experience with hotels is preferred.

Strong local contacts and the ability to shift business to a newly opened hotel.

Experience managing business intelligence tools.


Brand experience preferred.

Must be available to work a flexible schedule.

Advanced knowledge of Microsoft Office.

Self-starting personality with an even disposition.

Maintain a professional appearance and manner at all times.

Can communicate well with guests.

Must be willing to pitch-in and help co- workers with their job duties and be a team player.

Knowledge of travel industry, current market trends and economic factors. Extensive skill in development and delivery of sales presentations.

Ability to access, understand and accurately input information using a moderately complex computer system.

Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.

Ability to stand and move throughout the hotel property and continuously perform essential job functions.

Associated topics: director of sales, leader, management, manager of sales, principal, sales director, sales management, team lead, team leader, territory manager

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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